Unofficial Royal Enfield Community Forum
Royal Enfield Motorcycles => Bullet with the UCE engine => Topic started by: fzr400 on April 21, 2012, 01:19:52 am
-
whats up with them? everything i add to my cart says on backorder. i want a efi silencer and 5pk oil change. just to check i clicked on other things to see and everything said back order.
i know i can call them but that takes to much effort ;D so is everything on back order? when im ready to order i want it NOW ;D
-
dont know..i had ordered a new speedmaster front tire and it said " backorder"...I had a few other things too but everything showed up 2 weeks later....Maybe I was lucky..
-
You ordered a speedmaster front? Really, I just tossed one in the pitch. Of course it was 17 years old............ :P
-
yeah i did..i had still half life left on the rear so I got soft in the head and said the hell with it...I don't drive the bike much over 60 and it strictly on country roads with a bit of gravel from time to time..I'll go k70 next time as u have said they are a much softer gripper tire...I did get 9800 miles out of it...It was a PIA to change by the way..
-
if you armorall the tread the tire will last along time.
just kidding of course ;D my survey from RE just came today and said i should become active in the forum ;D
-
fzr400 : I do my share of bandwith sharing..Sometimes you have to be patient when ordering stuff from enfield gear, Kevin is in and out and the crew I have spoken with have been helpful..That said, I haven't had to order a unusual internal part as of yet....If you have a parts manual you can look at the exploded views and have the part no, ready and then verify with them over the phone or just do the on-line purchase...I prefer the telephone aka human contact approach but have had success on either fronts....I would agree that it one finds themselves in a undesirable position waiting for a specific part is on back order..
-
A month ago I placed an order for several things inluding the oil change 5 pack. I called the next day to change one of the things and was told basically 90% of my order was on back order. I already had one order on back order for 2 months so I canceled everything and placed the order with hitchcocks and it was at my door from England in 3 days.
I really want to support our sponsor but when I can get the stuff from elsewhere that they say isn't available it sure makes it hard to go back.
Damon
-
Kevin are you reading this....What was your shipping and Handling charge? Any import duties? I never had to order from Hitchcocks but I have visited their websites which is quite extensive..I would agree that the 5 pack oil kit which Ihave also used in the past, should be in stock..Two months on a backorder is a bit excessive especially if you can get it from England in three days...Just wondering on the total shipping, handling and additional charges from England..Did they seem a bit excessive?
-
I also have a comment but its on BACKORDER.
-
I ordered 4 oil filters for the C5 from ebay and got them within 10 days from India to Seattle. The (used to be a) dealer was charging $11 each at the time. nField had some multi-packs, but on backorder.
-
I ordered 4 oil filters for the C5 from ebay and got them within 10 days from India to Seattle.
Was that from Bullet Wala or some other company in India ? Did you also get all the O-rings, and correct size ones ?
-
I also have a comment but its on BACKORDER.
;D when do you expect it in? as for the others thanks for your support on this. my dealer is 130 miles round trip. i can understand oddball stuff but oil filter packs should be stocked floor to ceiling! oh and exhaust pipes ;D
-
Was that from Bullet Wala or some other company in India ? Did you also get all the O-rings, and correct size ones ?
Yes and no.
-
Stuff comes in and out. The hardest stuff to get and keep in stock is painted parts. Mostly because whatever we order is not what is needed. In other words if Black is HOT and we get Black in everyone wants Green for a month. The most commonly needed painted parts are tanks and front fenders.
I will check with Tim about the filters. We normally have a lifetime supply of filters as we order them thousands at a time. It is more likely that there is something stupid like one of the O-rings missing from the parts shelf which can put the entire order on back order.
Any of our dealers can send you parts just as easily as we can and just as quickly. Some are actually quite good at this.
-
I just checked my order status to make sure this hadn't happened to me and NOTHING WAS THERE. I checked my bank account, no deduction, no confirmation e-mail.
Was it all a dream? :P
EDIT: Set up my order again. Got the e-mail confirmation. Everything is "possibly on backorder". ;D
Oh well, not in a hurry.
-
Turns out that the inventory between the store and the warehouse was not synchronizing. It has always been a very troublesome feature. We are going to change the process in the next day or so.
-
I did read that article someone posted the link to on the forum, but I can't remember where it was. The bottom line ws that Royal Enfield produced 74,000 bikes last year which compares to Ducatis 40,000 and Triumphs 50,000 or so.
Here's the killer part. They only exported 3400 of them! They have a 9 month backlog in Asia. The rest of the world is obviously not their bread and butter! Guess where the parts are going!
We are obviously riding a very rare machine in this part of the world!
Bare
-
true...I would think we're in the 1% of the market here..Kevin may have more accurate percentages if it even a hole number..Must be software incompatibility if synchronization isn't;t happening or not set up correctly..Maybe a manual sync is required every couple of hours as part of business process ...Glad to hear a resolution is in the near future....
-
God speed Kevin Mahoney, WE ARE ALL COUNTING ON YOU.
-
Thanks for the quick reply Kevin! Glad to know my stuff may be on it's way soon. :D
Since we got you in this thread... Any chance the leather with gold print saddlebags are coming back? (See attached photo)
I've found a couple of sites that say they sell them, but they look kind of shady.
Thanks in advance!