Hi.
I am not an expert but the ride just feels better with full preload. I am probably way off with regards to SAG but I don't race the thing or use really bad roads so I cant really tell.
Ok. So by increasing your preload, you are reducing your sag and increasing your ride height. Again, this will not change the spring rate one ounce. It will not keep the bike from doing the bouncy bouncy thing others have mentioned. It will not keep the suspension from harshly bottoming out.
If you want control over the performance and ride quality of your bike, you must be able to control the damper itself. The balance of how quickly a shock will compress or rebound is the real work of a shock assembly. Too little damping in either direction wil cause that bouncy ride, too much will cause the damper to pack up, as it's orifices are too small or the oil too heavy to react.
Honestly, the spring is really only along for the ride to hold the bike up. To maintain ride height.
So, IMHO, if you think the bike's suspension sucks, the only way to fix it is to modify it through open it up and modify it or replace it with something that will work for you. As it sits, your fork is rebuildable. Those pretty shocks are not.
Race tech has springs and emulators for your forks. They also have the knowledge to guide you how to setup and use their products to improve your crappy suspension. it'll cost you around 350.00 for the products, but if it alleviates your issues... They could also be able to build you rear shocks that'll fit your bike and you. Expensive, but again, that's what they do.
I'll leave y'all with this. Even guys who buy nearly race ready bikes for double or triple the cost of an Enfield, will spend thousands dialing in their suspension to suit them. Everything is a compromise.