Hi Folks, 75 years young and looking to get to get riding again after quite a while, Meteor Fireball seems perfect. Dealer delivered the bike, young fellow getting it off the ute and assisting, very helpful. Experiences with the whole purchase?, here goes:
1: All smiles and cheers in the sales area, not uncommon. One salesman told me to leave the loose clutch cable retention nuts alone as they were meant to be like that!, alarm bells.
2: Service manager gave a run through on bike controls etc, indicated that clutch cable nuts etc would be attended to in pre delivery checks.
3: Asked for the Owners Manual to peruse prior to delivery, to further acquaint myself, no manual could be provided, they suggested it would be available at first service, Alarms again.
4: With bike safely in my garage I did a few checks, clutch cable nuts loose, clutch lever play over twice recommended. Immediate phone call to Service mismanager, who indicated he had asked them to check that,Duh! Will send the delivery guy back to tighten, he arrives wit a pair of needle nose pliers and wants to play with the adjusters at the clutch lever. Told to stop and I had to carry out the correct adjustment procedure, achieved correct free play at lever and locked up cable nuts.
5: Am I a bit p-----d off by now, you bet.
6: Took the right side cover off to check tool kit (probably useless, never mind), did not need the key, it had not been secured because of rubber wiring sheaths that were not positioned correctly preventing the cover from being closed to the lock position. Young bloke wanted to help fit but I said I will do. Rubber strap holding tool kit had been fitted ass about so could not be opened using its pull tab, another one I fixed.
7: Turned engine on, all good, oil level checked all good, time on clock was 8:58 pm, it was around 9:00 am, no manual, how to adjust?, another phone call to sales guy stressing importance of receiving owners manual ASAP, he then gives me a link to Royal Enfield India manuals, so I adjust clock, easy peasy when you know how.
8: Service mismanager rings me to advise how to set clock after I had just done it, should have given him a right mouthful.
9: Check headlight alignment, low beam chasing the moon and high beam looking for satellites, adjust myself.
Pre delivery checks from this dealer, they put some juice in the tank, hope its the right stuff.
In my honest opinion this dealer has serious issues with customer service and expectations.
Of course they want me to go back for servicing there, I told them that I have serious reservations about that.
If you want it right, do it yourself, so I may sacrifice engine warranty and do servicing at home.
Gripe over, Cheers all Murray.