Unofficial Royal Enfield Community Forum

General Discussion => Royal Enfield News => Topic started by: Kevin Mahoney on November 02, 2019, 03:19:15 am

Title: RENA customer survey
Post by: Kevin Mahoney on November 02, 2019, 03:19:15 am
Link to an important survey that RENA has put out.

https://www.royalenfieldna.com/owner-survey/?fbclid=IwAR0KV_d33dupAPEYNQG3XyXIyTuon3JLjlTFQylXZxvWYrOS8SCriGTSouw (https://www.royalenfieldna.com/owner-survey/?fbclid=IwAR0KV_d33dupAPEYNQG3XyXIyTuon3JLjlTFQylXZxvWYrOS8SCriGTSouw)
Title: Re: RENA customer survey
Post by: heloego on November 02, 2019, 12:43:19 pm
I note the survey is all about "The Brand".
No direct question about customer service, locally or nationally.  ;)
Title: Re: RENA customer survey
Post by: hpwaco on November 03, 2019, 03:33:53 am
I completed the survey.   Wasn't very kind.   Don't think the SUBMIT button worked.
Title: Re: RENA customer survey
Post by: Richard230 on November 03, 2019, 01:31:18 pm
I also completed the survey and it worked properly for me, including the "submit" button. 
Title: Re: RENA customer survey
Post by: tooseevee on November 07, 2019, 02:00:05 pm
I note the survey is all about "The Brand".
No direct question about customer service, locally or nationally.  ;)

       They don't even care what year bike you own? Plus it just gives somebody else my name and email address that they can sell around the world to get more emails I don't want.

        I know I know. All that matters is bikes out the door. I get that.
Title: Re: RENA customer survey
Post by: 9fingers on December 28, 2019, 12:49:24 pm
       They don't even care what year bike you own? Plus it just gives somebody else my name and email address that they can sell around the world to get more emails I don't want.

        I know I know. All that matters is bikes out the door. I get that.

If you use credit cards you can be pretty sure all of your info is already out there for all to see. Staggering how much can be known about our lives...they know me better than I do.......
9fingers
Title: Re: RENA customer survey
Post by: bobscogin on December 28, 2019, 10:08:17 pm
       They don't even care what year bike you own?

Apparently not. I just told them what a wonderful experience I've had with my crusty old 1998 Bullet.

Bob