Unofficial Royal Enfield Community Forum
General Discussion => Forum Improvements => Topic started by: BarklessDog on February 01, 2012, 04:19:37 pm
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Last night, and this Morning, I attempted to log into the forum from my home computer as well as my smartphone. I have never viewed the forum on either device and last night was my first attempt.
Every attempt was met with the following message:
"An Error Has Occurred!" - "Sorry Guest, you are banned from using this forum! Spam"
The error popped up as soon as I arrived at the page. I was not allowed to enter my login information. According to the "Who's Online" section, there were a few users logged in so I assume that the forum was not "down".
So...this morning I arrived at the office, I turned on my "work" computer ;) and logged in without issue.
At this very moment, I am attempting to view the forum on my smartphone and I have been met with the same error message.
Any thoughts on this one? I have emptied caches / deleted histories / you name it and I still can't view / access the forum from home...
Has this happened to anyone else?
Thanks in advance,
Barkless
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Something to do with virus protection? ERC
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Same with me: when I´m addressing the forum from my computer at home there is no problem. But using my smartphone, that worked perfectly untill yesterday, I get the same error message as BarklessDog. Very annoying!
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just posted elsewhere that this has happened to me.
My daytime computer is banned but my home one is OK.
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Same for me until recently; Indian IP was banned and US IP worked. Now Indian is back to working.
Tech guy the forum put me in contact with was unable to find a reason why I was banned. Dunno if he finally did something or not...just randomly linked back to here and was surprised to find I had access.
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Got the error message, started last Thursday and I finally got back in to the forum today. Weirdness.
Edit 13 Feb. I got in with my Mac, still banned on the PC.
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I'm in!
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Might be nice to have the Webmaster pop in on this with a guess as to what needs to be done to get normal again.
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I mailed them with the problem.
But there was no reply. I have no idea if they did something or it fixed itself (!).
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This has happened to several other people in the last few weeks. Some of them are still not back on. I don't know what the problem is. Hopefully it is being worked on.
Bare
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I was banned but now I'm back!
Like Lwt Big Cheese, I first tried sending an email to (webmaster@enfieldmotorcycles.com) last week to report my problem. By Monday I still had gotten no answer so I called Classic Motorworks and spoke to them directly. A series of phone calls and eventually email exchanges with Classic Motorworks resulted but no one was able to diagnose the cause of my problem or engineer a fix. Ultimately, Classis Motorworks recommended that I clear my web browser's cache and cookie files. Tried it, didn't work.
So, I consulted with a computer savvy friend of mine who came up with a solution that works for me. He installed a browser plug-in that hides the IP address of my network from the RE Forum's web server. It was a pain to configure but as of this morning I can access the Forum again as both a "guest" and with my member ID. Hurray!
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Interesting, as I cleared my cache too.
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Welcome back Coffee!.... sad that youll have to put in the post to get yer GrandGearHead status back :'(
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The only thing I can think of, is that they are blocking groups of IP addresses, and we're getting caught in the blockages. I cleaned every cookie, cache and temp file out of my computer and was still failing to get connected. Then I got on for a few minutes on Wednesday, and got kicked off after a few minutes. Today I managed to get on again and I've been on for an hour or so getting caught up. My IP address hasn't chnged so maybe they are unblocking some.
It is a pain.
Bare
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I have been out since 14 Feb. I contacted customer service last week was told about the clear cookies and history recommendation. Tried it and it did not work. Got the feeling the webmaster was going a bit round the bend trying to straighten this thing out. Long story short got an e-mail yesterday saying the webmaster was going to try some computer magic Friday night and hopefully make the fix. Something right happened because I am in today. Hope it stays right 'cause this forum is a favorite.
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Woo-Hoooo! I finally managed to log into the forum from the office computer. I've been blocked since Feb 1st!.
It looks like I wasn't alone in my banishment ;)
<fingers crossed that the issue has been resolved and that I will be able to log in from home>
Peace!
Barkless