Unofficial Royal Enfield Community Forum

Royal Enfield Motorcycles => Bullet Iron Barrel => Topic started by: Darvin Jahnke on March 21, 2013, 01:23:40 pm

Title: Hitchcocks Site. Total Frustration
Post by: Darvin Jahnke on March 21, 2013, 01:23:40 pm
I will be the first to admit that I am no computer expert but I have ordered hundreds of parts on line. However this site is total frustration. Why can't they list the parts and prices,you add it to your cart and check out. I must be doing something wrong.They say prices don't include shipping or tax,but where are the prices?Do you only see the price when you check out?
Title: Re: Hitchcocks Site. Total Frustration
Post by: Damon on March 21, 2013, 01:34:26 pm
I've ordered from Hitchcock's about 4 times and have never had any issues with the site. The prices on all their parts online clearly had the prices listed, albeit in British Pound. Not sure what you are looking for but when I look at their site all prices are shown? You can also just order from our site Host.

Damon
Title: Re: Hitchcocks Site. Total Frustration
Post by: AVL Power! on March 21, 2013, 01:51:19 pm
I will be the first to admit that I am no computer expert but I have ordered hundreds of parts on line. However this site is total frustration. Why can't they list the parts and prices,you add it to your cart and check out. I must be doing something wrong.They say prices don't include shipping or tax,but where are the prices?Do you only see the price when you check out?

It worked fine for me too.

Once you have added the items to your cart, you hit "Checkout" to go to the final transaction related page. Make sure you are logged and once you are thru, you will see this page...

(http://img855.imageshack.us/img855/3913/hitchcockcheckout.jpg)

Now, you can do a lot of stuff in that page. You can choose payment gateways, check/calculate shipping and to see the items that you have added in your cart you need to hit the "View basket" thingy. On the left hand side, you will see the "Shipping" options too.


Hope this helps!

-Sanket
Title: Re: Hitchcocks Site. Total Frustration
Post by: The_Rigger on March 25, 2013, 02:30:55 am
Worked fine for me, too...  A whole exhaust system for Fiona from the UK to Michigan in a week, and I knew what the price was (albeit without shipping) before I pulled the trigger.
Title: Re: Hitchcocks Site. Total Frustration
Post by: AgentX on March 25, 2013, 07:47:45 am
They calculate shipping after your order, depending on what the actual cost is.  So no, you won't see it before you order.  VAT won't be charged if you're in the US.

Not normal practice but it's not like you have an alternative on many items.  They do, as I recall, give you the shipping cost once they send you the notification that the order is on its way.