All of us are learning the new to us Enfields.
As long as dealers, riders, and the mothership work together, we all can take part in growing RE into a better motorcycle, and a better organization.
The Trident is a three pronged fighting weapon carried by some pretty tough Hombres, namely Poseidon and Neptune.
We are each a part of a type of Trident with the customer, the dealer and RE North America all being a tine or prong of a strong weapon.
Our part, as the dealer, is to pay attention to what the bike needs now and make parts available. That includes fun parts and not so fun parts.
We employ good techs. Who do more than read a work order and replace parts. They notice smells, noises and other telltale things that even the owner might miss.
Kevin allows us to help customers in unheard of ways. He's not just a bean counter wringing his hands over a fed ex bill. He really wants happy dealers, and happy riders.
Tim and Doneen at RE have the same helpful mindset. That's the good stuff.
Topic: What did you do to your Royal Enfield today? (Read 1832240 times)