I am really coming to the conviction that one needs to do ones' own wrenching.It is your life on the line with a bike.I have not had a bad experience myself,but others sure have and it makes you think about,no?I really don't fear the roadside fumble with something simple,but when I split lanes between 2 semis........Friend of mine had one of his wheels pass him on the e-way after leaving a tire shop.Others were all loose.