Hi Singhg5,
That's a bummer.
As you pointed out, it IS better to get it taken care of before it could have become an issue to you while riding.
I'm sure that CMW will do what they can for you. Remember, unlike the UK, the US is a pretty big place, and it can be difficult to transport things long distances here. If a nearby dealer provides a loaner bike, that has to be worked out with the dealer first.
So, there might be something in the works that takes a little time to get organized, if they can swing it.
Hopefully, the issue will be solved quickly enough so that it wouldn't even be necessary.
Anyway, good luck with it, and we hope you get your G5 real soon.
I'm sure that Kevin and CMW really appreciate your support of the RE brand, and the new models.