Well, logistical as in they don't want to spend any money returning bikes to owners it seems.
I know it's not NICE to have to spend money, but I didn't WANT to have my brand new bike break down, nor did I want WS to repair it, I'd have been happy with Torre working on the bike and if it was a month waiting because of a major repair then I'd be more understanding.
However most of the time it's spent out of my hands has been waiting to go and come back from Glos. If they wanted it there to ensure it wasn't a bigger problem, thats fine, but get it there and back in a reasonable time. This isn't a ma and pa outfit selling £900 chinese bikes, they're £4500, getting up there with the big boys.
I'm about to call them yet again, but I have no hopes for seeing my bike anytime soon.
J