[gizzo]

Holy Crap that's EXCELLENT! Fantasic news! Good for you! And well done RE!

[JohnDL]

That sounds like a great result!

It shows RE India are keen to look after their customers even with a bike out of warranty and well used!

Hopefully you'll be back on the road soon.

John

[gizzo]

BTW Steve, I'm massively impressed that you've racked up 65000 km on you bike in 3 years.  .

[JVS]

Wow that's some good news 

Keep us updated.

[tenacres650]

That sounds like a great result!

It shows RE India are keen to look after their customers even with a bike out of warranty and well used!

Hopefully you'll be back on the road soon.

John

+1 it makes me a lot more confident keeping mine now.

Good luck and keep us all informed with your progress.

[tenacres650]

BTW Steve, I'm massively impressed that you've racked up 65000 km on you bike in 3 years.  .

I was thinking the same thing 

[Ducati Scotty]

Looks like things are going in the right direction!  Here's hoping you're back on the road soon.

And right on RE for the customer support!  Good to see a company who stands by their most loyal and enthusiastic customers, warranty or not.

[gashousegorilla]

 Nice !

[Sectorsteve]

Yeah guys. I almost feel a bit teary and embarrassed considering my past moaning. You know before buying the bike I could have gotten any bike, but the RE suited me. Even the dealer recommended a motoguzzi v7 over the re for the amount of kms I'd be doing. People warned me that re's were crap(hadn't ridden or owned one though) and to get something else. I liked the RE though. It suits me. I'm not into crotch rockets, super bikes or Harley's. I wanted a classic with a modern engine. Even when this happened a few weeks back I was sad, like I'd lost a long lost friend and would never see them again. But then I made the decision to fix the bike with or without help and I felt better. Will be interested to see what happens as the right case is busted and Hitchcocks have told me that they only sell the cases as a pair. Seems like it's gonna be a lot of work and I'm gonna leave it to the dealer mechanic to do that and pay for his labour. He will report to the importer what he needs and the importer rePOrts to RE with what parts we need. So today I'm going to take the engine out. Everything's disconnected and there's just 1 long bolt in the rear of the engine. Any tricks for getting the engine out? It's a really tight fit and won't just drop out. Would it be better to have the bike on its side? Or should I have the bike higher?

[Sectorsteve]

As a celebration I'm gonna open a thread in the next days with pix of all my trips. Qld, Grampians, SA, KOSCIUSKO , Beechworth, etc.
camping in swags in the snow with the RE right there etc....

BTW Steve, I'm massively impressed that you've racked up 65000 km on you bike in 3 years.  .

[Sectorsteve]

RE said to the importer that they were interested to help because I was straight up. I told them I'd been servicing the bike myself and that there are 65000km on the bike and she's a year out of warranty.

Looks like things are going in the right direction!  Here's hoping you're back on the road soon.

And right on RE for the customer support!  Good to see a company who stands by their most loyal and enthusiastic customers, warranty or not.

[Arizoni]

I can fully understand why Hitchcocks will only sell the crankcase in matched sets.

That is because, the two halves are doweled together and then the final machining of the various bearing bores are machined at the same time.
This is the definition of a "matched set" in the machining world.

This assures the bores all line up when the two halves are assembled.

Unfortunately, the location of all of the machined bores, with respect to the location of the dowels is usually not held to a very tight tolerance.

This can cause the bores that were machined in the right half of set "A" to be displaced from the bores in the left half of set "B" when the two halves are joined together using the dowels to position them.

If the RE dealer and the engineers/sales people at Royal Enfield know what they are doing, you should receive a "matched set" of engine cases, not just one side.

[tenacres650]

Just spoke with UMI AND RE are supplying any parts I may need. Motors going to dealer asap!!

I wouldn't be surprised if they don't just offer you a new motor, it might cost more in parts and labor to repair it after a good mechanic looks at it, as they won't know what's gone through the motor and still hidden in there.
Either way good luck mate

[Narada]

It is a pleasure to do business with companies that care about their customers and show it.  I believe Royal Enfield is such a company, and I'm sure they will take care of  Steve so he can get back on the road. 

Once again, I am humbled and grateful to own a Royal Enfield.

[mattsz]

Steve - I sent you a pm...