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Author Topic: First experience feedback  (Read 600 times)

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Farmer_John

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on: July 17, 2015, 09:23:46 am
Ordered a few things during the 4th sale. Great communication from Tim, the lady I talked to on the phone (had a back order) was more than helpful and further communication was almost too good.

Plus the back ordered bit (ok, a PC V) came almost a week earlier than anticipated.

After working within the Asian/euro bike market for 10+years, just gotta say hats off CMW peeps!
"It's not what you know, it's how well you reference what you don't"

"Ain't no hill too high for a mountain climber"

Words to succeed by...


mattsz

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Reply #1 on: July 18, 2015, 09:15:56 am
That's great!

Occasionally, things go wrong, like things do - I don't care who you are!  And when they do, it's fun to rant about it here.  But that's rare - Tim and company usually do a bang-up job; I'm always more than happy to deal with them.

Admittedly, the website still has a few issues (although it's much improved with the latest upgrade), so a phone call or email can usually sort out any internet inventory, billing or shipping questions...