When I crashed the G5, Progressive told me it was totaled. I looked at it and could have easily fixed everything on it for $2500. I probably could've fixed what I needed fixing for $1500. They said they were totaling it even though I offered to take $2500 for it as I wanted the bike back. They said it was all or nothing, but I could buy it back for $900, but I would have to get a salvage title for it. I didn't want to do that, but they could obviously give a shit about anything I wanted. So I took the money, which in reality was more than fair, but their attitude didn't set well with me, and I told tham they'd never get my back as a customer again. I did call them for a quote when I got the Guzzi and it was nearly double what the RE was.
The other think I don't like abut them is that they are extremely left winged in their politics.
Bare