I bought my bike at Gold Coast, and because I had problems the first time I rode it, I am not quite sure what to think. I really like them and their people in terms of personality and how they talk to you. They were extremely easy to work with. They held the bike for me because I couldn't go up before I left for Japan for a month. I really appreciated that. They said change the plug, I did, it took care of the problem, but only temporarily.( more on that later.) I will call them back to let them know the results because they asked me to. So, bascially, I think they are great people, and they are out to treat you well and sell you a good bike, but I don;t know how well they really know the bikes.