Dear Kevin,
thank you for your reply - it is always good to hear what I'd call an "official statement" and not just hearsay carried from somebody who heard something from another somebody he knows and so on that I, unfortunately, have to rely on here. I'd consider me a "customer" or "end user" almost unable to get insider information or being able to do investigations on rumours etc. due to lack of technical expertise. I consider your counterpart in Germany, the official importer of Royal Enfield, to be also very focused on the customer and taking customer complaints seriously and offering quick help. Royal Enfield bikes, also with the UCE, sell in very small numbers and the existing owners probably can't extend their help to EFI owners, as I understand the construction and quality is very different between pre-unit and UCE.
My intention was to tell a true story, regretfully the bias of one person (which might be shared by an unknown number of other individuals) has now been projected on the entire country and nation. I'm a bit unhappy with that. Neither I nor the majority of my fellow countrymen in whatever industry think of themselves as superior over other nations and think they hold a lock on engineering. I do work for a UK company with global operations and do work together with colleagues from Italy, the UK, India and yes, even from Bavaria ;-) Intercultural difficulties do exist, on every side, and my personal guide line is to take people seriously and treat people respectful. I had many excellent discussions with my colleagues from Chennai visiting us a few weeks ago, and because of the location and me owning a Bullet, of course that became the major topic in afterhours talks. I'm delighted to see the pride these guys take in the brand Royal Enfield and to hear that customers in India are willing to wait for their brand-new Bullet over six months.
My intention was, for my own peace of mind and those of other fellow UCE owners in Germany (at least those who signed up in the forum), to investigate on the allegations made by a single individual. I'm not really being interested in the reason why he did that, but rather if there is a little bit of truth in these allegations. As I said before, and I see that confirmed by your article, the article by "ace.cafe" and many other comments, these allegations created by that special person are just that, allegations, nothing more. I already mentioned that I was personally suffering from a faulty engine after just 2500km. I try to be rational rather than emotional and just take what happened to me as bad luck that struck me, again, nothing more than that. And just in case somebody is misinterpreting me: my intention never was to start a flame war, insult other nations, damage the reputation of Royal Enfield or just piss off people.
Kind regards
Michael