Dear fellow bulleteers,
thanks for your replies! I apologize if I was unclear, the person who showed up in the German forum is not at Chennai. He claims to be a former "Chief mechanic" of RE (Germany), that is, imho, the importer (who by the way changed a couple of years ago). He received training in Chennai, speaking like "I've seen things that you haven't seen". He behaves like somebody being "in the know". Well, I don't want to jump on this guy. Trustworthy members of our forum have confirmed that he is indeed who he claims to be and can be considered an expert (Meister Zweiradtechnik). However, is posts are very emotional and doubts are getting more if this guy's allegations can be taken seriously. It's always good to hear others as well and this is why I'm asking.
With "inherently flawed" this guy was saying that the problem with the crankshaft bearing could not be easily fixed by Royal Enfield as the situation as-is is part of the engine design, like the bearing's fit when the block's material expands during warm up.
@Scott: "blown up" is not meant literally. I had my machine at the regular service and minor warranty work for the paint. When I was about to pick up the bike and I was calling if everything is fine (the shop is 25km away from home, so I'm better asking if everything is done), they replied "there's a problem - can you come over anyway and we can talk?" In the garage, they started the bike, tilted it to the left and right and an incredible clunky loud noise started off. They sought advice with the importer and after measuring the axial bearing clearance, the entire engine was replaced by the order of the importer (who is in charge for the warranty here). I have to say that ever since from day one I noticed fine vibrations causing a buzzy feeling in my right hand after some riding, but I blamed it on my lack of experience with singles. However, a friend of mine bought the showroom unit, also a C5 the same day, which was a really 2010. His bike was running smooth with less vibrations than mine. Alas, the shop did not listen but today I'm confident that the trouble with my C5's crankshaft was showing from day 1.
@Arizoni: I agree with you here. A former employee of RE (Germany) probably on a campaign against Royal Enfield, especially UCE. Probably taking revenge upon his former employer. Many people interested in buying a new UCE - like me last year - sign up in the forum and ask questions. They are likely to be scared off by reading this guy's posts of impeccable attitude.
@gremlin yes, if you live up to your nick name I really do understand that it's hard to entertain you with lame stories like mine.
@ace.cafe: thanks for your reply. I think you might be right in everything you're saying. My problem was that I lack the technical background to verify the allegations. What sounded reasonable in the beginning (and my personal story was matching the allegations) started to became fishy when we noticed the amount of emotions in the post. We have quite a few guys in our forum who disassembled their engines and put them back together but they also say they have no experience with UCE, only pre-unit.
I reckon that if you're in the engine performance business, there is at least some potential in the construction that can compensate the higher output of torque and still retain its ability for day-to-day on-road use.
@Jack: for one reason or the other, dealers and the importer do not show up in our forum. Maybe they want to spare themselves to be accused as of being "biased". I also wondered that due to the warranty regulations and the central supply of spares, the importer should have some statistics on models. But these are kept as a secret.
My impression so far, especially after reading the comments on my thread start post, is that the UCE is not worse than any other bike, maybe even a tiny bit better.
@jvs feels good to read about your positive experiences. I blame the things that happened to me on my "bad karma"
- I wanted a bike that requires no special technical skills. Just the usual pre-ride checks and care of chain, tyre pressure, battery and service at given intervals. I know that working with the bike on a tech level can be part of somebodies hobby, but I can't do that.
I really had some bad luck with mine which can be blamed on the situation and not fully on the bike or the assembly in India. For example, when I returned the bike to its "resident place" and I noticed the oil leakage, it took another 4 weeks to fix it - but this was due to things like "I'm on hols in a few days - don't expect me to fix it right away I'm afraid you'll have to wait" and "I need to call the importer about the torque to be applied on the big nut for the sprocket" and the missing paper gaskets being sent by snail mail rather than express parcel service (another week). The service network is not that big and many dealers if not all sell Royal Enfield as a second or third brand. And its often only one of a team of three or more who is "the Enfield expert" who is allowed to work on the enfield.
@GSS indeed. Many comments about UCE are from people who neither rode nor own one. There is another guy in our forum - which I never met - who is sort of a pre-unit crusader and probably every second post of him is anti UCE / EFI.
@meph1st0: good to read that. I've read that ~30000kms is the common distance where pre-units often get overhauled. You say that you had no reason so far to open the engine so you expect many more miles to be added without trouble.
@jartist sounds a tiny bit like my story. My bike failed at a young age and it was probably easier for the importer to change the entire engine than fiddling around with the potential root cause. Did you hear about the UK distributor giving up on importing Royal Enfield?
@all thanks again for your replies. This is really helping to restore confidence in the UCE, at least for me. It also confirms my assumption that if there were many cases of failed UCE, people would talk about that in their local forums. I did find zero to nothing about UCE related troubles and your replies just confirm that. I'm really much more confident for the upcoming season.
Thanks for your time and your patience!
kind regards
Michael