Well, I'm hoping for the best but in the meantime I'm giving them some time to get to know the software and figure out how to put the good stuff back where it was.
Of course I'm guessing but I know I've installed stuff that is supposed to work first time out of the box and it only took me half a day to get the dam stuff to let my computer run, let alone run the new software.
Keeping my fingers crossed.
Jim